Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.
Zendesk was built upon a simple idea: Make customer service software that’s easy to use and accessible to everyone. The company has expanded on that idea, and now offers a growing family of products that work together to improve customer relationships, and can be embedded and extended through an open development platform.
Zendesk Support puts all your customer information in one place, so that communication between you and your customers is efficient, relevant, and personal. Zendesk web widget and mobile SDKs allow users to embed customer support, live chat, and self-service experiences natively on the web, mobile apps and games. Zendesk APIs are extensible and built on open standards, allowing users to build custom integrations and interact with Zendesk data using over 400 different API end-points.