Customer Stories

Palmer Home

Children’s Non-Profit Palmer Home Leverages Stitch to Grow Thrift Store Initiative

Since 2014, Stitch has had the honor of working with Palmer Home, a non-profit that supports children in need. Over the years, employees of Palmer Home noticed they were receiving an excess amount of donations, and it would be most beneficial to resell those items and funnel those funds back into the foundation as a whole. Nathan Katona, Director of the Palmer Home Thrift Stores has had the opportunity to help Palmer Home open several stores that benefit the foundation.

Currently, Palmer Home has three large thrift stores that sell home goods, clothing, and accessories. Anyone in the surrounding area of Mississippi can donate used furniture, clothing, and electronics to Palmer. All donations are sifted through to see if they could be of good use to the children living at the Children’s Home, and then sold through the thrift stores if noted otherwise.

Volunteers help with picking up, sorting, and selling the donated goods. Nathan has grown the the number of thrift stores to three due to the generous donations they’ve received, and he’s chosen Square as their point-of-sale, since it is robust and web-based. Nathan mentioned that because “[Square] did not have multi-warehousing site transfers, purchase orders, receiving, inventory [tracking], … they introduced us to Stitch Labs.” As someone who is well-versed in the non-profit sector, Nathan knows that maximizing the money made from donations is necessary in being able to support the children they work with even more. By streamlining inventory management, Nathan is able to pull reports on his phone, and finds Stitch intuitive to his large team.

Since implementing Stitch, Nathan has seen a vast amount of growth in the the Palmer Home Thrift Store initiative. He’s been able to use our unlimited access to customer support, save on costs, and utilize Stitch Labs’ comprehensive reporting tools to grow even more.

“We love the customer reports. Every month, we have to give the specific inventory report for that broken down by warehouse, with cost of goods included. And so [Stitch] was able to do a customized, historical data report for us that we have to pull every month and give to our accounting because we get audited and all that on what’s on hand.”

As Palmer Home continues to grow, Stitch wishes them success with all of their pursuits. It’s incredible to be working with such an impactful non-profit, and Stitch is happy to see Palmer Home continue to do great work.

We love the customer reports. Every month, we have to give the specific inventory report for that broken down by warehouse, with cost of goods included. And so [Stitch] was able to do a customized, historical data report for us that we have to pull every month and give to our accounting because we get audited and all that on what’s on hand.

Nathan Katona, Director of Thrift Stores | Palmer Home

Company

Palmer Home

Industry

Non-Profit

Headquarters

Columbus, MS

Founded

1895

Company Size

1-10 Employees

Website

https://palmerhome.org/

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