* Monthly order limits are based on your annualized monthly average.
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Speak with one of our Product Experts to answer all your questions as they apply to your business.
Frequently Asked Questions
What is considered an integrated sales channel?
An integrated sales channel is any place where you sell merchandise that is connected to Stitch. For example, if you have one Shopify account and two Amazon accounts connected to Stitch, you have three integrated sales channels.
What are Partner Integrations?
Partner Integrations are any integration that is not a Sales Channel (see above). This includes but is not limited to; Accounting Integrations, 3PL Integrations, EDI Integrations, Shipping Integrations, W.M.S. Integrations, Payment Integrations, and more.
What are my options if my fulfillment center is not integrated with Stitch?
If your fulfillment center is not integrated with Stitch, you may ask them to integrate with Stitch via our API, use a shipping solution like ShipStation or ShippingEasy to integrate with your fulfillment center or ask Stitch to recommend an alternate fulfillment partner who is already integrated to the platform. Less automated options are also available.
Can I add certain features a la carte? (i.g. phone support, multi-warehousing, barcoding)
Individual features may not be added a la carte. Features that are commonly used together have been grouped into each of our pricing plans provide maximum value to our customers at every stage of growth.
What are Implementation Services?
Implementation Services are designed to help you become successful with Stitch. We offer a required basic implementation service, including product training, appropriate to the plan you select plus additional optional services to support your continued growth. Your Stitch representative can help you choose the services which are best for your business.
Are there setup fees?
There are required implementation services as described by plan above. There are no additional starter fees.
How do I change my plan?
Changes to your plan will depend on your specific contract. Please contact your Stitch representative to discuss any changes that would benefit your business.