Future of Commerce Blog

Coming into our own: from inventory management to operations management


Modern commerce is revolutionizing the way in which brands reach the customer. As brands compete in today’s hyper-competitive retail industry, operational agility is a competitive advantage worth protecting. We serve modern brands like Brooklinen and THINX who are re-writing the retail brand playbook.

Modern brands like Brooklinen is a team is full of trailblazers. When they decided to open a pop-up store with a four-week deadline, they turned to Stitch to put those operational demands into functional workflows. Putting marketing and merchandising ideas into functional workflows allows teams to continue to operate flexibly. Today’s high-growth brands need a robust yet nimble operational platform to experiment and execute new ideas.

Traditionally, brands choose an ERP (Enterprise Resource Planning) system as the next step in their growth process. Brands see it is the only option once they reach a certain point, and dread the constraints that come along with implementing such a system. ERPs are finance-first solutions; meaning, everything revolves around the finance team’s constraints and demands. Finance-first solutions don’t allow the operations team to deliver on complex ideas, as it prevents agility and experimentation.

At Stitch, we’re trailblazers, too.

Every day, we’re evolving to meet the brands we serve. Our journey began with inventory and order management, and since the launch of Stitch X in April 2018, we’ve added to our product with increased purchasing, reporting, and financial capabilities.

Stitch redefines operations management for high-growth brands to help teams execute quickly on big ideas by aligning the operations team with two other crucial teams: merchandising and accounting. By empowering retail brands to optimize their two most important assets–people and inventory–Stitch Labs is putting operations first so they can act on the demands of their marketing and merchandising teams while enabling the accounting team the accurate financials they need.

We are the operational backbone that pairs powerful technology with consultative services for your brand that is dedicated to making your impossible possible. With the best-of-breed approach, Stitch has dozens of natively integrated partners that allow brands to grow in and out of operational tools. Our expert service and consultative teams are here to help your brand experiment: there shouldn’t be a time in your brand’s growth that you stop innovating due to technological constraints. Stitch is built to support and streamline complex operational ideas such as loyalty programs, bundling, pop-ups, or events.

Want proof? Modern brands like Brooklinen and THINX trust Stitch to bring their ideas to life and consult them on how’s best to do so. They know that an ERP solution won’t allow them the agility they need to continue to scale. Throughout 2019, we’re continuing to expand our solutions based on our customers’ needs, and we look forward to having your brand be a part of that.

Emma Miller-Crimm

Marketing at Stitch Labs
Emma lives in the Bay Area, and does Content Marketing for Stitch Labs. She believes in providing information brands can use to visualize themselves before they invest in their operations, and loves helping brands in their growth journey. She is especially passionate about sustainable fashion and hopes her content helps brands realize their full potential.

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