Future of Commerce Blog

Stitch X is Here! Announcing General Availability of Our Most Powerful Version of Stitch


After much anticipation, hype, and preparation, we’re excited to announce that Stitch X, the newest and most powerful version of our inventory management software is available starting today.

Since our announcement back in February, many of you have reached out with great questions around the new functionality of Stitch X. While we encourage each and every one of you to request a demo to get the full understanding of how Stitch X can help your business, here are some of the milestone upgrades in Stitch X in four key areas: Inventory Management, Order Management, Logistics and Fulfillment, and Purchasing and Replenishment.

Inventory Management

Transfer Orders: Multi-Location & Functionality

Easily allocate inventory across multiple locations; quickly create purchase orders and add line items based on customizable stock thresholds to transfer a few, hundreds, or even thousands of line items at a time.

Why is this a big deal?

Transfer orders allow you to easily move stock between locations. Having an efficient inventory transfer process allows you to put goods on sale sooner as well as ease geographic expansion through the use of multiple 3PLs.

We often find that customers are limited by the capabilities and/or location of the 3PL and are unable to improve customers experience and delivery times when a single 3PL is in use. Stitch enables brands to work with multiple 3PLs in different locations around the country or globe in order to shorten delivery times and cost.

Integrations API: Warehouse Stock Transfers

Integrate your 3PL via the Stitch Integrations API to move inventory from one 3PL to another, 3PL to brick-and-mortar stores, or vice-versa.

Why is this a big deal?

If you have a 3PL (or 3PLs) this will allow you to transfer stock efficiently between them and all of your locations, so that you have the stock you want where you need it. The entire team has visibility into ship dates, expected receipt date and which items are in transit.

Order Management

Automated Pre-order & Backorder Management

Easily track, manage, and automatically release pre-orders / backorders for fulfillment once required inventory is received in stock.

Why is this a big deal?

Despite pre-orders being a fantastic merchandising tactic to generate revenue and test out product concepts before investing in production, it can be a logistical nightmare to pull-off due to the large amounts of manual order management it requires. The same can be said for backorders. With Stitch X’s automations, you’ll save your team hours of manual order splitting and releasing, and help your customers receive items faster.

Order Hold Periods: Manual / Automated & Customizable

Set holding periods; customizable by account, sales channel, or individual fulfillments, on sales orders before they are released for fulfillment.

Why is this a big deal?

Brands value this feature because it reduces customer support costs and 3PL costs. Setting hold periods allows customers or the customer support team to make edits or cancel their orders within a certain timeframe. This reduces support team time spent correcting orders and reduces the number of orders that need to be changed that have been routed for fulfillment. This can also help reduce 3PL costs since most 3PLs charge per order sent to them for fulfillment, whether fulfilled or not.

Logistics and Fulfillment

Automated Order Splitting & Fulfillment Routing

Automatically split orders into separate fulfillments that can be routed to appropriate fulfillment locations based on warehouse priority, geographic location, routing logic, and real-time inventory availability.

Why is this a big deal?

Manually splitting or routing orders is an incredibly time-consuming task. Whether splitting for partial fulfillment or to route orders to different geographic locations to save on delivery times, shipping costs, or other benefits, this signature automation streamlines the process and makes managing and adding additional fulfillment centers easy.

Partial Fulfillment with Automated Shipment Notifications

Fulfill sales order line items that are in stock — including sending automated shipment notifications of partially fulfilled items up through your sales channel to your customer — all while holding items that are out of stock for future fulfillment until items are received back in stock.

Why is this a big deal?

Customers nowadays expect fast shipment and good communication of ship notifications. Partial fulfillment with automated ship notifications help you deliver a good customer experience through ensuring that orders get fulfilled as quickly as possible with appropriate communication with your customer on what has shipped and what is to be expected. This reduces your teams time spent manually managing unfulfilled orders, and reduces errors across warehouses, inter-departmentally, and most importantly with the customer.

Bundling: Automated Split

Automatically break apart bundle components for split or partial fulfillment across one or multiple warehouses.

Why is this a big deal?

Bundles are one the most successful ways to merchandise products. Bundles enable you to raise the average sale amount, as well as sell slow moving product. However, operationalizing bundles can be a challenge. Many 3PLS don’t support bundling and those who do charge a premium.  

Fulfilling these bundles can also be difficult as the components can be located in multiple warehouses, be digital products, or contain an out-of-stock item. With Automated Bundle Splitting, a customer can capitalize on the power of bundles without creating more work, headaches, or challenges for their fulfillment teams.

Purchasing and Replenishment

Advanced Purchase Orders

Manage multiple expected dates and ship notices, as well as edit costs and units received across thousands of line items.

Why is this a big deal?

Especially if you’re a brand with multiple locations, numerous SKUs, and fluctuating costs, Advanced Purchase Orders will help decrease time-consuming, redundant work that goes into creating POs. Since this advanced feature also has the ability to adjust costs, delivery dates, quantities and more, as things vary and fluctuate, you can make adjustments to the POs to keep financials accurate and updated at all times.

Landed Costs and PO Adjustments

Easily capture fees, discounts and taxes to generate accurate per item costs for COGS, margin, and balance sheet analysis. You can also change a PO after the fact, as well as landed cost.

Why is this a big deal?

It is imperative for brands to accurately capture fees, discounts and taxes so that the finance team can generate accurate per items cost and COGS. Sometimes, true landed costs are not known for months and a PO needs to be changed. This feature allows you to create adjustments that are auditable down the line.

Want to see Stitch X in action?

Take a peek at our case study on Peak Design, a SF based luxury camera accessories brand and early user of Stitch X. Since implementing Stitch X, they’ve been able to streamline inventory and order management, successfully achieve geographic and channel expansion, improve team collaboration, and improve customer experience.


Read the full case study: Peak Design Leverages Stitch X for Team Collaboration And Streamlined Inventory and Order Management

Ellie Kulick

Ellie is an experienced Marketing Communications and Content Specialist based out of San Francisco, CA. Passionate about technology and health, she is constantly looking for new challenges in effective communication and creative content development to help businesses grow and engage with current and prospective customers.

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