Today we are excited to bring you one of the most requested feature updates yet. You can now move products from one product family to another within Stitch.
Read on for:
- Organization with Multi-Channel Inventory
- New Stitch Feature - Save Time & Organize Inventory
- How to Implement the Feature
- Important Notes
Organizing a product catalog, especially when you're tracking inventory, can be a difficult and overwhelming task for any business. One of the biggest challenges stems from the fear of getting it wrong. If it is not organized correctly, the time to reorganize later is too great and often times the quality of the data needed to make smart business decisions is lacking due to poor organization.
Exacerbating this problem are eCommerce shopping carts and market places. Any business wanting to sell their goods on a market place like Etsy or Amazon are subject to the restrictions of that website. For instance, on Etsy, depending on the product you are selling, you can have anywhere from 0 to 2 variants of that product in a single listing. But, in an Etsy store, a customer only sees 1 image for a listing. So if a business is selling a product with a single variant of color, they are forced to choose which color their customer sees in their store. This puts the merchant in an awkward situation with 2 choices:
1. They can choose to maintain a stronger product organization of using variants but risk alienating customers because they cannot effectively market their products on the market place.
2. They choose to not use variants to maximize their marketing exposure and their perceived product mix, but they lose all of the organization of their product catalog.
These restrictions are not limited to eCommerce marketplaces. These same nuances exist in setting up shopping carts such as Shopify or BigCommerce. Similarly, the structure of POS (Point of Sale) systems is highly varied. The motivation for any business at the point of transaction should always be to maximize their market potential and therefore their revenue and customer satisfaction. Ultimately businesses are forced to choose one of the aforementioned options.
The new move product tool in Stitch changes the way our customers can manage their inventory and analyze their data in order to make the smartest business decisions possible. This feature enables Stitch users to choose option 1 above for the ways they sell (such as marketplaces and online shopping carts) but behind the scenes, where they manage all of the products they sell, they can maintain the level of organization needed to effectively and efficiently manage their business.
Additionally, it dramatically changes the amount of time that is required to setup a well structured inventory in Stitch when integrated with one of our integrated sales channels (i.e. Shopify, Amazon, Etsy, BigCommerce, Sail, and Storenvy).
A current Stitch user can now reorganize their catalog without fear of losing valuable sales data and customer purchase information. A new Stitch user can auto-build their products from any channel in whatever format they exist, and then later reorganize their inventory without losing any of the links to the online products.
This feature works in 2 steps. First, choose the product you would like to move to a different product family in Stitch. When editing that product there is a new action button in the "Other Product Actions" of each product in the family.
Images will not move with the product. We recommend downloading the images from the old family before you move the product so that you can re-upload them to the new family.*Update* Images will now move with the changes.
- All stock order information for this product will be lost, but all inventory reconciliation history will stay with the product.
- This process is NOT reversible and there is no way to undo it if a move has occurred. That said, you can always move a product back to its original family with its original options, but it is still subjected to the previous 2 bullet points.
- If it is the last product in a family, the family will automatically be deleted after the product is moved.
Again, this is one of the most requested features we've ever had. We're happy to bring it to you today. Please leave us a comment below and let us know what you think. We're all ears!