Huge Feature Update - Moving Products Within Stitch

Today we are excited to bring you one of the most requested feature updates yet. You can now move products from one product family to another within Stitch.

Read on for:

Organization with Multi-Channel Inventory

Organizing a product catalog, especially when you're tracking inventory, can be a difficult and overwhelming task for any business. One of the biggest challenges stems from the fear of getting it wrong. If it is not organized correctly, the time to reorganize later is too great and often times the quality of the data needed to make smart business decisions is lacking due to poor organization.

Exacerbating this problem are eCommerce shopping carts and market places. Any business wanting to sell their goods on a market place like Etsy or Amazon are subject to the restrictions of that website. For instance, on Etsy, depending on the product you are selling, you can have anywhere from 0 to 2 variants of that product in a single listing. But, in an Etsy store, a customer only sees 1 image for a listing. So if a business is selling a product with a single variant of color, they are forced to choose which color their customer sees in their store. This puts the merchant in an awkward situation with 2 choices:

1. They can choose to maintain a stronger product organization of using variants but risk alienating customers because they cannot effectively market their products on the market place.

2. They choose to not use variants to maximize their marketing exposure and their perceived product mix, but they lose all of the organization of their product catalog.

These restrictions are not limited to eCommerce marketplaces. These same nuances exist in setting up shopping carts such as Shopify or BigCommerce. Similarly, the structure of POS (Point of Sale) systems is highly varied. The motivation for any business at the point of transaction should always be to maximize their market potential and therefore their revenue and customer satisfaction. Ultimately businesses are forced to choose one of the aforementioned options.

New Stitch Feature - Save Time & Organize Inventory

The new move product tool in Stitch changes the way our customers can manage their inventory and analyze their data in order to make the smartest business decisions possible. This feature enables Stitch users to choose option 1 above for the ways they sell (such as marketplaces and online shopping carts) but behind the scenes, where they manage all of the products they sell, they can maintain the level of organization needed to effectively and efficiently manage their business.

Additionally, it dramatically changes the amount of time that is required to setup a well structured inventory in Stitch when integrated with one of our integrated sales channels (i.e. Shopify, Amazon, Etsy, BigCommerce, Sail, and Storenvy).

A current Stitch user can now reorganize their catalog without fear of losing valuable sales data and customer purchase information. A new Stitch user can auto-build their products from any channel in whatever format they exist, and then later reorganize their inventory without losing any of the links to the online products.

How to Implement the Feature

This feature works in 2 steps. First, choose the product you would like to move to a different product family in Stitch. When editing that product there is a new action button in the "Other Product Actions" of each product in the family.

Click "Move to Different Family." This will bring up a window where you choose the new family you would like to move the product to. Start typing in the name of the family in the search box. Please note that this search box will return the name of every product family in your inventory, except for the product family that the product currently exists in. For example, you cannot move the Women's Tank Top (Blue, Small) to the Women's Tank Top family because it already exists there.
After selecting the new product family you will enter step 2. If the new family has options associated with it (e.g. color, size, material, scent, etc.) you will be able to specify what the options are for this product you are moving. This is very helpful especially in situations where you are forced to manage your products on a channel where you have only 1 product in each family. For example, a product on your Shopify store may be listed as, "Men's super soft size small blue printed bicycle T" and not have any options associated with it. But, with this new feature, you can create a new product family of "Men's super soft bicycle T-shirts" with option types of Color and Size. When moving to this family you will be able to specify the color as Blue and the size as Small. You can also move the product without changing the options and edit them again later. It's up to you.
All of the custom IDs, price information, stock, stock alerts, notes, custom description, links, and more will all automatically move with the product. Additionally, all of your orders containing this product, even if they are complete, will be updated retroactively and no sales information will be lost. You will be able to immediately analyze your new product catalog after the move.

Important Notes

There are a few important things to note with this new feature:
  • Images will not move with the product. We recommend downloading the images from the old family before you move the product so that you can re-upload them to the new family. *Update* Images will now move with the changes.
  • All stock order information for this product will be lost, but all inventory reconciliation history will stay with the product.
  • This process is NOT reversible and there is no way to undo it if a move has occurred. That said, you can always move a product back to its original family with its original options, but it is still subjected to the previous 2 bullet points.
  • If it is the last product in a family, the family will automatically be deleted after the product is moved.

Again, this is one of the most requested features we've ever had. We're happy to bring it to you today. Please leave us a comment below and let us know what you think. We're all ears!

Stitch on!

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