How Pop Up Promotions Can Boost Conversion Rates and Grow Your ECommerce Business

It’s pretty obvious by now that pop up promotions are a key part of driving conversions for the top eCommerce brands and businesses. Yet many are still skeptical of the benefit that pop ups can provide in both lead generation and overall sales conversion. You may be looking to drive your visitors to subscribe to your mailing list or check out your clearance section. You also may want to drive individuals to purchase by providing promo codes. These are all actions that you want to encourage visitors to take, and pop up overlays provide the most effective way to accomplish this.

In this post, we will take a look at why pop up promotions are a must for any website and how you can improve your website experience with proven tactics.  

Why Pop Ups Work


In order to convert shoppers into leads and sales you need to do two things.

  1. To drive people to take action, you must engage them with an actual action to take. You wouldn’t expect an answer from someone without asking a question first, right
  2. You must provide something of relevant value to your visitors. If they see value in what you’re offering, they’ll be much more inclined to take the action you’re calling for. In many cases, this is a subscription to your newsletter or completing a purchase.

Pop ups have proven time and time again that they are the most effective way of converting your website visitors. In one conversion rate optimization study, an eCommerce brand increased email sign ups by 758% and boosted sales conversion rate by 50% with a simple addition of a discount pop up. Other pop up studies have shown doubling conversion rates and almost no negative effect on bounce rates.

Why Use a Pop Up?


While some people bash on pop up overlays for being annoying and disrupting website visits, others are using them to achieve tremendous conversion results. Look at the top eCommerce brands, world-class bloggers, successful SaaS businesses, and global online publications; they're all using pop ups! Why is this the case?

The short and simple answer is that they work very well. The main purpose of a pop up is to engage website visitors with a visible and strong call-to-action that will drive them to take the desired action. The reason why pop up promotions are so effective is in large part due to the typical consumer of today.

The consumer has a short attention span, little brand loyalty, and are always looking for ways that they can receive value. With an pop up, you engage visitors in a way that they can't ignore and can drive the actions you want with visible calls-to-action and incentives.

Convert a Higher Percentage of your Traffic

Around 98% of people that come to your website will leave without converting into a lead or sale. This is not ideal, especially when most of the focus today is on driving traffic. To convert traffic you have to engage your visitors. Using these promotions allow you to engage visitors with enticing offers and content that drive them to take the actions you want them to take.

Build your Email List

The only thing your email sign up form is doing up in the corner of your website is collecting virtual dust. Present your sign up form in a highly visible place with a strong call-to-action by using a pop up. You can also add incentives like discounts, free shipping, and contest entry to drive more sign ups.

Drive More Sales

You can drive more sales both directly and indirectly with onsite promotions. Drive sales directly with sales promotions at key points in the purchasing process (product pages, cart, and checkout pages). By converting more of your traffic, you will also have the ability to drive these visitors back to your site at another time. We have to remember that people make purchasing decisions at different times and different paces. We constantly need to re-engage our contacts to drive sales over time.

Reduce Cart Abandonment and Bounce Rates

Exit offers provide one more opportunity to convert visitors into a lead or sale. With around 78% of all shopping carts ending up abandoned, it's key that you have tactics in place to keep people on your site and incentivize them to purchase. Consider implementing exit offers from the cart page to directly target those cart abandoners - a tactic that increased KUTOA’s sales conversion by 187%!

Pop Up Best Practices


Add a Delay

In order for visitors to experience your site, they actually need to see it. Adding a delay of 10-15 seconds to your pop up will allow visitors to form an opinion on your website. While 10-15 seconds isn’t a huge delay, we must keep in mind that 55% of visitors will leave your site within 15 seconds. Keeping within this range will open you up to more conversion opportunities. You can choose your own delay length to fit your onsite marketing needs.

Use Pop Up Promotions Sparingly and Strategically

There are plenty of uses for pop ups but there’s no need to go overboard. I’d recommend using 1-3 different promotions throughout your site, each aimed at accomplishing something specific. Convert new visitors with a home page promotion, drive sales with offers on the cart page, or display an important announcement to all shoppers.

Design and Branding Matters

Want to damage your brand perception? Present a generic or ugly pop up to your visitors that they’ve seen a million times. I still don’t understand how businesses spend a ton of time, money, and manpower on designing an attractive website and use an unbranded pop up.

Every element of your website must represent what your business is about. This is an opportunity to showcase your brand and engage visitors in a unique way. It also can boost engagement by 5X! Check out these awesome pop up overlay designs.

So Does Copy

Be short, clear, and quirky. People tend to respond well to fun and witty messaging. When writing your promotional copy, clearly state what kind of value the visitor is receiving, what they have to do to receive the value, and when and where they will receive the value.

Target Visitor Behaviors for More Relevant Content and Offers

Again, you don’t have to go crazy with targeting but a few key rules can help you deliver a more personalized experience and drive results. Whether you're trying to decrease cart abandonment, convert first time visitors, or reward people that have purchased from you before, pop up overlays provide an excellent way to engage your visitors. Here are some strategic uses of pop ups to use on your site.

Incentives That Work for ECommerce



The top onsite promotion for generating emails is a contest for a high-ticket item. Use a product or bundle of products that your target market would have interest in receiving. Contests are a terrific way to convert new traffic from PPC (pay per click) campaigns and Facebook ads because of the high perceived value of the offer and the low barriers of entry (just an email address). The Fifth Watches engages shoppers with an pop up contest promotion (seen below). This simple tactic generates an average of 500 new email subscribers every day!

Free Shipping

Free shipping is by far the biggest sales driver throughout the year. 73% of online shoppers stated that free shipping is the #1 criterion for making a purchase. Free shipping appeals to the majority of shoppers which means visitors are likely to submit their email address to receive the offer.


Another way to incentivize your visitors to subscribe is with a discount. Shoppers see value in a percentage off or a dollar amount discount so they will most likely convert to receive the offer.

Grow Your Business With Pop Up Promotions

While some eCommerce businesses still continue to focus on driving as much traffic as possible, the top marketers put a heavy emphasis on conversions. Effective digital marketing today requires proper means of engaging and converting your visitors. Luckily, there are conversion optimization platforms available to help businesses drive onsite engagement and increase conversion rates. Make 2016 the year your business boosts sales through effective web marketing!


comments powered by Disqus

Grow Your Retail Business with Stitch

Learn How